7tk71's Privacy Policy

1 Introduction & Scope

7tk71 (referred to hereinafter as "we", "our", or "the platform") operates a premium online gaming service for users in Bangladesh. We believe that personal privacy is a fundamental right, and ensuring the security of your information is one of our primary responsibilities.

This policy explains what information we collect and how it is used when you visit the 7tk71 website, create an account, use our gaming services, or contact our customer support team.

This policy applies only to 7tk71's own services. We are not responsible for the privacy practices of any third-party websites or services. We recommend that you review the privacy policy of any relevant third party directly.

2 Information We Collect

To operate our services effectively and provide you with the best experience, we may collect the following types of information:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification — only users aged 21 or older may open an account)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Government-issued ID details (for identity verification where required)

2.2 Financial Transaction Information

• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• Deposit and withdrawal history and amounts
• Transaction dates and times

2.3 Usage & Activity Information

• Gaming history, bet amounts, and results
• Time spent on the platform and navigation patterns
• Preferred game categories and account settings

2.4 Technical Information

• IP address and device type
• Browser name and version
• Information collected from cookies and similar tracking technologies
• Login times and approximate location

3 How We Collect Information

7tk71 collects information in the following ways:

• Directly provided: Information you provide when registering an account, logging in, filling out forms, or contacting customer support.
• Automatic collection: Information collected automatically through server logs, cookies, and analytics tools while you use our platform.
• Received from third parties: Information received securely through identity verification services or payment processors.

4 How We Use Your Information

We use the information we collect for the following legitimate purposes:

4.1 Service Operation & Improvement

• Creating, verifying, and securing accounts
• Processing deposit and withdrawal requests
• Accurately recording gaming history and balances
• Identifying and resolving technical issues on the platform

4.2 Providing a Personalised Experience

• Displaying games and offers based on your preferences
• Ensuring personalised benefits as part of the VIP programme
• Sending relevant promotional notifications (with your consent)

4.3 Security & Responsible Gaming

• Preventing fraud, money laundering, and other illegal activities
• Monitoring unusual gaming patterns under our responsible gaming policy
• Verifying age to block access for users under 21

4.4 Legal & Regulatory Compliance

• Complying with applicable laws and regulations
• Responding to lawful requests from relevant authorities
• Retaining necessary records for resolving legal disputes

5 Sharing & Disclosure of Information

7tk71 does not sell your personal information to third parties or rent it for commercial purposes. Information may be shared in the following limited circumstances:

• Service providers: With contracted partners for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer service operations — only relevant information and under strict confidentiality agreements.
• Legal obligations: To comply with court orders, lawful requests from investigative agencies, or applicable legal requirements.
• Business transfer: In the event of a merger, acquisition, or asset sale, provided that the new party is bound to uphold the same privacy standards.
• Consent-based sharing: Only the information you have explicitly authorised will be shared, and only for that specific purpose.

6 Data Protection & Security Measures

To protect your information, 7tk71 has implemented industry-standard technical and organisational security measures:

• SSL Encryption: All data transferred between our platform and your browser is secured with SSL/TLS encryption.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Access Controls: Only authorised staff can access user information, and only within the limits required for their role.
• Regular Audits: Our systems and processes undergo regular security assessments.
• Data Backups: Secure backup systems are maintained to prevent data loss.

While we take the utmost precautions, transmitting information over the internet or storing it digitally is never completely without risk. We therefore encourage you to use a strong password and never share your login details with anyone.

7 Cookies & Tracking Technologies

7tk71 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Types of Cookies

• Essential cookies: Required for login sessions and security — the platform cannot function properly without them.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Collect anonymous statistics to help us understand how users interact with the platform.

7.2 Managing Cookies

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

8 Data Retention Period

We retain your personal information only for as long as necessary. Specific retention periods are as follows:

• Account information: For as long as the account is active, and for the period required to meet legal obligations after it is closed.
• Financial transaction records: For the period required by applicable legal and regulatory requirements.
• Customer support communications: For a reasonable period for dispute resolution purposes.
• Technical logs: Generally for a short period, for security and troubleshooting purposes only.

Once the purpose for retention has been fulfilled, data is securely deleted or anonymised.

9 Your Rights

As a user of 7tk71, you have the following rights regarding your personal information:

• Right of access: The right to request information about what data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your data in certain circumstances — though this may be limited where legal obligations apply.
• Right to restrict processing: The right to request that data processing be restricted in certain cases.
• Right to withdraw from marketing: The right to request that promotional communications be stopped at any time.
• Right to lodge a complaint: The right to raise concerns about how we handle your data.

To exercise these rights or for any questions, contact us by email at: [email protected] — our customer support team is available 24/7 to help.

10 Protection of Children & Minors

7tk71 strictly prohibits anyone under the age of 21 from opening an account. We do not knowingly collect any information from minors.

If we become aware that someone under the age of 21 is using our services, that account will be closed immediately and the associated information will be deleted. If you believe a minor has opened an account on our platform, please notify us at [email protected].

11 Third-Party Links & Game Providers

Our platform offers games from various providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, and Ezugi. These providers may process limited technical information (such as session tokens) in order to deliver their services. However, they do not have direct access to your financial or full personal information.

Each provider operates under its own privacy policy. We only work with providers who comply with industry-standard data protection practices.

12 Policy Changes & Updates

7tk71 may update its Privacy Policy from time to time — for example, due to changes in law, technology upgrades, or service expansion. For any significant changes, we will:

• Update the revision date on this page.
• Send a notification to your registered email address where possible.
• Display a notice on the platform.

Continuing to use 7tk71 after any changes have been made will be considered acceptance of the updated policy. We therefore recommend that you review this policy regularly.

13 Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Language: Support available in Bengali and English

We generally respond to all data protection requests within a reasonable timeframe. Contacting us directly before lodging a formal complaint is the quickest and most effective route.